TDI PRIVACY CENTRE
Find out how The Data Institute manage and protect your personal information, particularly when providing an experience or service to you.
1.0 What personal information do we collect?
Members (including applicants for membership)
If you are one of our members or apply for membership, we may collect the following kinds of personal information about you:
- your name, personal and/or business contact details;
- details of your position (including when you commenced work with your employer) and your employer, which industry you work in and whether you are responsible for or involved in data governance, ethics and / or or AI;
- TDI courses attended;
- your areas of interest and/or professional responsibilities;
- information about your membership of any professional association, which is 'sensitive information' under the Privacy Act.
If you attend one of our conferences, events or seminars, we may collect your name, contact details, position title, organisation and credit card or other payment details.
1.2 Credit card or other payment details
When we collect credit card or other payment details, we will not store them or they will be masked after your payment has been processed.
1.3 How do we collect personal information?
TDI collects personal information in a number of different ways, including through application, registration, enrolment and renewal forms; by email; telephone; letters; event registrations; surveys; and during activities conducted as part of our educational programs.
We collect personal information through our website when an individual makes an online purchase or completes an online form. See also the section titled 'Online privacy issues'.
1.4 Can you deal with us without identifying yourself?
TDI’s policy is to provide individuals with the option of not identifying themselves, or of using a pseudonym, when dealing with us if it is lawful and practicable to do so.
A pseudonym is a name or other descriptor that is different to an individual’s actual name.
For example, you are able to access our website and make general email queries without having to identify yourself and you can respond to our surveys anonymously.
In some cases however, if you don't provide us with your personal information when requested, we may not be able to respond to your request or provide you with the product or service that you are seeking.
1.5 For what purposes do we collect, hold, use and disclose personal information?
The reason we collect, hold, use and disclose (together handle) the personal information outlined above is so that we can provide you with our products and services (including establishing and maintaining your membership and/or enrolment, enabling your participation in member groups and functions, and processing payments), manage our relationship with you, communicate with you effectively, identify which of our products and/or services will best meet your requirements, internally analyse membership demographics and trends, improve our products and services and manage professional conduct issues.
1.6 'Our products and services' include:
- events, short courses and education
- professional development (for example, through our training programs, seminars, and conferences, resource centre)
- technical support (through our journal and website), and
- advocacy (promoting a practical and workable approach to all things data).
We may also handle your personal information to notify you about products, services and promotions offered by us and our sponsors, partners and suppliers. This is discussed further in the section below titled 'Do we use and disclose your personal information for direct marketing?'.
In addition, we may handle personal information for other purposes explained at the time of collection or which are required or authorised by or under law (including privacy legislation).
1.7 Do we use your personal information for direct marketing?
If you consent, we may use personal information of members and non-members, specifically your name and relevant address details, to let you know about our products, services, facilities and benefits and those of our sponsors, partners and suppliers.
We (either on our own behalf or on behalf of our sponsors, partners or suppliers) may contact you for direct marketing purposes in a variety of ways, including by mail, email, SMS, telephone, or online advertising.
1.8 Opting out
You can opt out of receiving marketing communications from us at any time, in the following ways:
- contacting TDI using the details in the section titled 'How you can contact us';
- advising us if you receive a marketing call that you no longer wish to receive these calls; and
- using the unsubscribe facility that we include in our electronic messages to opt out of receiving those messages.
1.9 To whom do we disclose personal information?
TDI may disclose personal information to third parties to whom The Data Institute contracts out specialised functions (including mailing houses, printing companies and conference organisers).
We take steps to ensure that those contractors:
- comply with the Australian Privacy Principles when they handle your personal information, and
- are authorised only to use personal information in order to provide the services or to perform the functions required by Governance Institute.
TDI may also disclose personal information where required or authorised by law.
TDI does not sell or rent personal information to third parties.
2.0 Disclosure overseas
The third parties to whom we disclose personal information may be located in other countries including the United Kingdom (UK) and the United States of America (USA).
Our administration system and electronic email system provider is located in the USA and acts as a conduit in the distribution of such communications as our eNewsletter; Events & News, events marketing; education and training courses.
2.1 How do we hold personal information and keep it secure?
TDI holds personal information in a number of ways, including in electronic databases, email contact lists, and in paper files (locked away where appropriate).
Paper files may also be archived in boxes and stored offsite in secure facilities.
The Data Institute takes steps to secure the personal information we hold including the use of Information and Communications Technology (ICT) security (using encryption, firewalls, anti-virus software and login and password protection), secure office access, personnel security and training and workplace policies.
TDI only permits your details to be accessed by authorised personnel, and it is a condition of employment that TDI’s employees maintain the confidentiality of personal information.
Payment security of all financial transactions is maintained by TDI using EFTPOS, BPAY and online technologies. It is our policy to ensure that all financial transactions processed, meet industry security standards that ensure payment details are protected.
If you are concerned about sending your information over the internet, you can contact TDI at firstname.lastname@example.org.
The privacy of your personal information can also be protected by you, by keeping passwords secret, changing them frequently and by ensuring that you log out of the website when you have finished using it, as well as refraining from writing your credit card details in the body of an email.
If you become aware of any security breach, please advise us as soon as possible.