15 Dec: Data Minimisation

TDI Infographic​

While organisations understand the power of data, its ubiquitous collection and use comes with increased regulatory and legal constraints and changing customer expectations. In a 2020 survey, the Australia Information Privacy Commission noted that “Australians have strong views about being asked for information that doesn’t seem relevant or having information about the websites they visit recorded without their knowledge.”

Smart organisations need to abandon a “save all,” approach and embrace data minimisation principles and practices.


18 Nov: Consent

TDI Infographic​

The world of marketing consent is evolving across the globe.  Under our statutory Privacy requirements, Australia continues to operate under an Opt Out Consent model, which means that it is acceptable to market to a consumer, provided that you are transparent in providing them with the ability to unsubscribe.  However, in other parts of the globe, the model in Opt In, which means that you must obtain explicit affirmative consent before you can directly market to them.  How would your organisation be impacted if Australia changed from an Opt Out to an Opt In model?


17 Nov: Privacy of Employee Data during COVID-19

TDI Infographic​

When you ask a general insurer, why do you need accurate personal information about your customers, the most compelling answer is, “When the fire is coming over the ridge, we need to know how to reach them to help.” The recent global pandemic has helped all organisation to formulate an equivalent justification for their employee contact data, “When the workforce is suddenly dispersed, we need to know how to reach them remotely.”